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After the journey map: Roadmap & executive buy-in

What happens after a detailed journey mapping project? The National Science Foundation (NSF)’s office of Budget, Finance, and Awards (BFA) needed to sort that out. They approached Informed XP’s embedded CX team at NSF...

July 24, 2025
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Innovating the NSF Parking Garage Experience

A full case study (available by request) was produced collaboratively by Informed XP and stakeholders at the National Science Foundation (NSF), to showcase the customer experience research, innovation, and results...

July 7, 2025

I’m Christiann MacAuley

I’m a highly collaborative and fun-loving design innovator with over a decade of experience and a passion for creating positive change. I’m looking for work so please get in touch if you’re interested in working together!

Organizations I’ve worked with include:

Atlantic Council

Arlington County
Brookings Institution

Corcoran College of Art + Design

Cosmopolitan Magazine
CrossFit (Global)

DC9 Nightclub
Endocrine Society
Environmental Working Group
FHI 360
Green America
Harvard Business School
Internal Revenue Service (IRS)
Mobil1 Racing Team

National Science Foundation
Northwell Health
ParsonsTKO
Peterson Institute
Phase2 Technology

Samsung
Social Investment Forum
Stanford University
STAR Systems
Sweetgreen
UCLA
Unison Agency
United Nations Foundation
United Nations OCHA
Voice of America
WomenHeart

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