Category - Work

Historical Maps for “A Band Of Lovers”

For the 2021 historical title, A Band Of Lovers, I worked with author Graeme O’May to create several battle diagrams depicting O’May’s interpretation of the Sacred Band’s role in several ancient...

A Workshop for Content Marketing Strategy

(I did this work as a consultant for ParsonsTKO.) Designed & facilitated full-day in-person workshop to train the staff at a major trade association in content marketing strategy in early 2020. In preparation for...

Digital Patient Experience

(I worked on this project as Senior UX Strategist at Phase2) Americans increasingly expect personalized and seamless service wherever they go — including the hospital and doctor’s office. A major New York...

Rethinking IRS.gov

(I worked on this project as Senior UX Strategist at Phase2) During tax season, IRS.gov is the most used government website in America. But in 2016, with an aging platform, cumbersome user experience, and no mobile...

Digitizing Humanitarian Finance

(I worked on this project as UX Strategist at Phase2) From 2014-16, I was UX strategist for a team at Phase2 that worked closely with United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA) to...

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